This English-language policy governs our processing activities. Any translation is provided for convenience and does not change the meaning of the English version.
Introduction
This Privacy Policy explains how Yiwu MeiChen Hats Co., Ltd. ("we," "us," or "our") collects, uses and protects personal information when you interact with http://www.meichenhats.com (the "Site"), submit a website inquiry or provide information through our Facebook Lead Ads forms.
Information we collect
Through Facebook Lead Ads forms, we may collect the information you choose to provide, including your full name, email address and phone number.
Through our website inquiry form, we collect your name, company, country and email address. You may also provide a WhatsApp number, estimated quantity, product interest and project requirements. The form records the selected language and referring page so we can understand and respond to your request.
The Site uses a strictly necessary session cookie to maintain language preferences, protect forms against misuse and apply basic submission-rate controls. The deployment package does not include advertising or analytics tracking pixels.
We do not request payment details or sensitive categories of personal information, such as health, biometric, political or religious data, through these forms.
How we use your information
We use personal information only as reasonably necessary to:
- respond to inquiries submitted through our Site or Facebook forms;
- create and maintain customer and project records;
- prepare quotations, samples and order documentation;
- fulfil orders and coordinate delivery; and
- comply with applicable legal, tax and recordkeeping obligations.
We do not use form submissions for automated decision-making or sell them for advertising purposes.
Data security
We use reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse or alteration. These safeguards include access controls and, when the Site is deployed as recommended, encryption in transit using TLS. No electronic transmission or storage system is completely secure, so we cannot guarantee absolute security.
Data retention
We retain personal information for the duration of an active customer relationship and for up to three years afterwards when reasonably necessary for disputes, warranty claims, legal obligations or business records. At the end of the applicable period, information is deleted or anonymized unless a longer period is required by law. We will consider earlier deletion requests under applicable law.
GDPR rights for European users
Where the General Data Protection Regulation applies, individuals may have rights to access, rectify or erase personal information, restrict or object to processing, receive portable data, and withdraw consent without affecting processing that occurred before withdrawal. To exercise a right, email anipapiashvili455@gmail.com. We aim to respond within the period required by applicable law.
Depending on the nature and scope of our EU-facing processing, Article 27 GDPR may require a controller or processor outside the European Union to appoint an EU representative, subject to the exceptions in that Article. Where this requirement applies, representative contact details will be published here. GDPR-related requests may meanwhile be directed to the email address above.
California privacy rights
To the extent the CCPA or CPRA applies, California residents may have rights to know about, correct or delete personal information and to receive non-discriminatory treatment for exercising applicable rights. We do not sell or share personal information as those terms are defined by the CCPA or CPRA.
To submit a request, email anipapiashvili455@gmail.com with the subject line "CCPA Request." We may need to verify your identity by matching information you provide with existing records.
Children's privacy
Our Site and forms are not intended for individuals under 16. We do not knowingly collect personal information from children under 16. If we learn that such information has been collected, we will take reasonable steps to delete it.
Changes to this policy
We may update this policy periodically. Material changes will be posted on this page with a revised "Last updated" date. Where required by law, we will provide additional notice before a change takes effect.
Contact us
For privacy-related questions or requests, contact:
Yiwu MeiChen Hats Co., Ltd. anipapiashvili455@gmail.com 39415 International Business & Trading City, Yiwu, Zhejiang, China 322000